our guarantee

We offer a full guarantee on all parts of the machine, excluding belts and knives. We stand 100% behind our machines, promptly responding to all service inquiries.

Should you encounter an issue that you cannot resolve, our engineering team is prepared to advise on any repairs or modifications that may be needed.

Our service department is built on a flexible, helpful, and timely philosophy of response and action. We ship all stock parts the same day as they are ordered, and custom parts are available for fabrication or special applications.

Service, responsiveness, and attention to detail are all essential components of Granutec's service policy.